Designed for AmeriCorps State Service Commissions or large AmeriCorps programs to train Program Directors and staff on how to successfully manage members and resolve member issues.
This is a blended learning educational module. It includes a live virtual workshop component (45-60 minutes) as well as an asynchronous learning component. This approach responds to the needs of Program Directors to have:
1) Less screen time
2) Flexibility for when and how they learn
3) Templates and resources so they can learn by doing and keep the work they create to use in future cycles
Title for Virtual Workshop component: Is Member Stress Stressing You Out?
You are responsible for overseeing AmeriCorps members who are facing challenging work with limited resources. This work is hard and can lead to burnout. In most cases, you cannot pay your members more or increase their benefits. Maybe reading this you are starting to feel stressed out. Sharon has been there and will share the strategies she developed to reduce member burnout, teach members coping strategies for navigating conflict and stress, and increase the program’s retention rate. How could a stress management plan strengthen your program and reduce your personal sense of overwhelm? In this session, you will come away with practical member management strategies as well as a better understanding of the underlying sources of stress for members and their supervisors.
– A worksheet template and guide for building a member stress management plan
– A few audio or video segments with relatable stories of member issues and how the consultant mediated them both successfully and unsuccessfully